Now Hiring:

 

Mass Farmers Markets Operations Manager

Mass Farmers Markets (MFM) is hiring a part time (29 hours/week) leadership staff member for Program and Operations Management. This position coordinates daily, weekly, and monthly operations in partnership with the Executive Director to ensure effective program operations.

Wages – $17.50 to $19 /hour. Hours- flexible.

Programs involved:

MFM managed farmers markets:

  • Support onsite market managers and SNAP coordinators.
  • Answer questions for current vendors and potential vendors.
  • Lead and maintain relationships between nonprofit organizations requesting to table at MFM markets, with market managers.
  • Receive and update vendor and farmer applications.
  • Work with onsite managers to process, evaluate, and accept farmers and vendors to the three MFM managed markets.
  • Update and maintain website.

Market Membership and Liability protection:

  • Update and distribute Market Membership and Liability Protection renewal/registration forms.
  • Answer member market questions concerning liability insurance.
  • Process insurance claims paperwork.
  • Help plan and implement manager workshops and conferences.

Grants:

  • Work with ED and other staff to manage grant requirements, reports, and invoicing.

FMNP Coupon Program:

  • Oversee and support program staff in fulfilling state contract terms.

Administrative:

  • Oversee and support accounts staff.
  • Help prepare and distribute materials to BOD and membership.
  • Provide administrative support prior to and ensure that follow-up and actions items are addressed swiftly following the conclusion of each board meeting.
  • Work with the Executive Director and BOD to operate the Big E booth and other fundraising activities.

Communications and Outreach

  • Prepare, edit, and publish monthly newsletters using Constant Contact.
  • Help maintain and update website & social media.
  • Maintain regular contact with member market managers and vendors.
  • Manage MFM volunteers including recruitment and training.

Customer Service

  • Answer phones, filter & direct calls, and take messages accurately.
  • Respond to email and phone inquiries from general public.
  • Interpret MFM policies, rules, and procedures skillfully.
  • Using judgment, tact and sensitivity manage public compliments, complaints and inquiries regarding MFM functions, programs, and policy.

Qualifications

  • Must be proficient with MS Suite.
  • Experience with Quickbooks and Adobe Acrobat helpful.
  • Technical savvy troubleshooting typical office equipment, hardware and software.
  • Strong customer service skill and ethic.
  • Ability to work independently and with a team, prioritize tasks, provide excellent time management, and critical thinking.
  • Have a good sense of humor.
  • Ability to be flexible and adaptable to fluctuation and interruptions in work
  • Ability to maintain confidential information appropriately.
  • Graphic design skills, conflict resolution experience, and familiarity with Massachusetts agriculture a plus.

Copley Square Farmers Market Manager

The Copley Square Farmers Market Manager is responsible for daily operations of the market from mid-May through late November. This is a part-time, seasonal, hourly position and requires managing market operations for approximately 9 hours on market days, plus an additional 2-3 hours/week on non-market days.

Wages: $16-19/hr, based on experience.

Overview:

The Market Manager is the “go-to” person for vendors and consumers during market hours and is the onsite Mass Farmers Markets (MFM) representative. The job requires personal confidence, conflict management skills, and the ability to effectivelycommunicate with a variety of people including municipal employees. Mass Farmers Markets relies on the market manager to be its liaison with and between all parties served by the market. The manager’s general responsibilities include: fostering community support for the market, helping promote the market and MFM, and keeping accurate weekly records of market activities. Successful managers understand both the vendors’ and the consumers’ needs and, in conjunction with MFM staff, design and implementstrategies to meet these needs. The manager is required to be on-site at market and available to vendors and consumers for the majority of the markets hours.

Specific Responsibilities:

General Market Support

  • Develops and maintains good working relationships with fellow market managers, the market’s advisor(s), each farmer and vendor, consumers, and community members, groups, and organizations.
  • Update and prepare vendor applications, Market Rules and Managed Market Policy
  • Assists vendors, community representatives, and consumers by providing market-related information, conflict resolution, and general aid as appropriate.
  • Enforces market rules and manages disputes between vendors
  • Communicates regularly with the MFM office staff.
  • Managers may occasionally assist vendors by providing limited set up help and brief personal breaks.

Education and Outreach

  • Works in tandem with MFM office staff to promote the market using social media and other tools
  • Raises consumer and community consciousness about MFM and farmers markets role in the greater Boston food system through conversations and targeted activities.
  • Educates consumers about locally grown produce
  • Establishes a consistent space to set up and operate the market manager’s table and  display materials
  • Promotes the SNAP program and assists vendors and customers with the HIP program
  • Identifies and either initiates or recommends follow-up communication with area businesses and community organizations, as well as local police or other municipal employees, who may provide assistance to the market.
  • Leads efforts to bring cooking demonstrations, educational programming, music or other cultural activities and special events to the market.
  • Regularly reads community news publications and coordinates with the office staff

Davis and Central Square Farmers Market Manager

The Davis and Central Square Farmers Market Manager is responsible for daily operations of the markets from mid-May through late November. This is a part-time, seasonal, hourly position and requires managing market operations for approximately 8 hours (depending on market hours) on market days, plus an additional 2-3 hours/week on non-market days.

Wages: $16-19/hr, based on experience.

Overview:

The Market Manager is the “go-to” person for vendors and consumers during market hours and is the onsite Mass Farmers Markets (MFM) representative. Thejob requires personal confidence, conflict management skills, and the ability to effectively communicate with a variety of people including municipal employees.

Mass Farmers Markets relies on the market manager to be its liaison with and between all parties served by the market. The manager’s general responsibilitiesinclude: fostering community support for the market, helping promote the market and MFM, and keeping accurate weekly records of market activities.Successful managers understand both the vendors’ and the consumers’ needs and, in conjunction with MFM staff, design and implement strategies to meet these needs. The manager is required to be onsite at market and available to vendors and consumers for the majority of the markets hours.

Specific Responsibilities:

Specific manager responsibilities vary by market and are determined by the needs of both the community and the specific vendors at the market. Generally,the market manager is responsible for the following activities.

General Market Support

  • Develops and maintains good working relationships with fellow market managers, the markets Advisor(s) elected by vendors), each farmer andvendor, consumers, and community members, groups, and organizations.
  • Update and prepare vendor applications, Market Rules and Managed Market Policy
  • Assists vendors, community representatives, and consumers by providing market-related information, conflict resolution, and general aid asappropriate.
  • Enforces market rules and manages disputes between vendors
  • Communicates regularly with the MFM office staff.
  • Managers may occasionally assist vendors by providing limited set up help and brief personal breaks.

Education and Outreach

  • Works in tandem with MFM office staff to promote the market using social media and other tools
  • Raises consumer and community consciousness about MFM and farmers markets role in the greater Boston food system through conversations andtargeted activities.
  • Educates consumers about locally grown produce
  • Establishes a consistent space to set up and operate the market manager’s table and  display materials
  • Promotes the SNAP program and assists vendors and customers with the HIP program
  • Identifies and either initiates or recommends follow-up communication with area businesses and community organizations, as well as local police orother municipal employees, who may provide assistance to the market.
  • Leads efforts to bring cooking demonstrations, educational programming, music or other cultural activities and special events to the market